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Unlocking Client Satisfaction Through Communication Excellence
This webinar took place on 03/19/2025
What we’re covering
By the End of This Webinar, Participants Will:
- Recognize the importance of effective client communication and strategies to keep clients informed throughout their legal journey.
- Understand the impact of emotional intelligence and empathy in client communication, and how they strengthen relationships and improve case outcomes.
- Understand how technology and automated notifications help lawyers meet ethical duties under Rule 1.0(e) and Rule 1.4.
- Discover key tools and technologies that improve client communication and support ethical compliance.
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