Welcome to the End User Terms of Service (these “Terms”) for the websites, www.filevine.com, www.leaddocket.com, www.vinesign.com, www.getoutlaw.com, and any other web pages (the “Website”) operated on behalf of Filevine, Inc. (“Company”, “Filevine”, “we” or “us”). The Website and any content, services, tools, features and functionality offered on or through our Website, including the Filevine Services (as defined in the Filevine Subscription Agreement) offered to a Subscriber, are collectively referred to as the “Services”.
These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Services, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Services.
For purposes of these Terms, “you” and “your” means you as the user of the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.
- WHO MAY USE THE SERVICES
- You must be 18 years of age or older to use the Services.By using the Services, you represent and warrant that you meet these requirements.
- If you have been authorized to use the Services by an organization or entity (such as your employer) that is a paying customer of the Services (a “Subscriber”), then that Subscriber has separately agreed to our Subscription Agreement or entered into a written agreement with us or our affiliate(s) (in either case, the “Subscription Agreement”). That Subscription Agreement has permitted Subscriber to authorize you and other users to use the Services as an authorized user of the Subscriber (an “Authorized User”). When an Authorized User (including, you) submits content or information to the Services, such as messages or files (“Subscriber Data”), you acknowledge and agree that the Subscriber Data is owned by Subscriber. The Subscription Agreement provides Subscriber with many choices and control over Subscriber Data and your use of the Services as the Subscriber’s Authorized User. For example, Subscriber may remove your access to the Services, enable or disable third party integrations, manage permissions, retention and export settings. These choices and instructions may result in your inability to access some or all of the Services and Subscriber Data as an Authorized User unless you procure the Services independently in your personal capacity.
- USER ACCOUNTS
- Creating and Safeguarding your Account. To use the Services, you need to create an account (“Account”). You agree to provide us with accurate, complete and updated information for your Account. You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at security@filevine.com if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account. You agree not to create any Account if we have previously removed you, or we previously banned you from any of our Services, unless we provide written consent otherwise.
- LOCATION OF OUR PRIVACY POLICY AND OTHER APPLICABLE POLICIES
- Our Privacy Policy describes how we handle the information you provide to us when you use the Services. For an explanation of our privacy practices, please visit our Privacy Policy located at https://www.filevine.com/privacy-policy/.
- RIGHTS WE GRANT YOU
- Right to Use Services. We hereby permit you to use the Services for your personal use only or as otherwise permitted in any Subscription Agreement that applies to your use of the Services, provided that you comply with these Terms in connection with all such use. If any software, content or other materials owned or controlled by us are distributed to you as part of your use of the Services, we hereby grant you, a personal, non-assignable, non-sublicensable, non-transferrable, and non-exclusive right and license to access and display such software, content and materials provided to you as part of the Services, in each case for the sole purpose of enabling you to use the Services as permitted by these Terms. Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Service or other actions that Company, in its sole discretion, may elect to take.
- Free Access Subscription. This Section will apply to any Free Access Subscriptions (defined below) and supersedes any contrary provision in these Terms. Company may provide you with access to certain of the Company’s Services for free or on a trial basis (each a "Free Access Subscription"). A Free Access Subscriptions is only intended for business use, personal use is prohibited. As such, you will be required to provide a valid business email in order to sign up for a Free Access Subscription. The Free Access Subscription will have a limited term length or will be contingent upon reaching certain usage limits as described on the web page where you signed up for the Free Access Subscription, after which the corresponding Services will terminate unless upgraded or purchased. Company may use good faith efforts in its discretion to assist you with the Free Access Subscriptions. Nevertheless, you agree to access and use the Free Access Subscription at your own discretion, and without limiting the other disclaimers and limitations in these Terms, YOU AGREE THAT ANY FREE ACCESS SUBSCRIPTIONS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY, SERVICE SUPPORT, MAINTENANCE, STORAGE, SECURITY OR INDEMNITY OBLIGATIONS OF ANY KIND. You further acknowledge that the Free Access Subscription: (a) may not be fully supported and may be materially modified or discontinued at any time; (b) may not be as reliable or available as the paid Services; and (c) has not been subjected to the same security or compliance scrutiny as the paid Services. Company may terminate your right to use any Free Access Subscription at any time for any reason or no reason in Company's sole discretion, without liability. You further acknowledge and agree that if the Free Access Subscription includes access to the Company’s artificial intelligence (AI) Services, use of such Services will be subject to, without limitation, the specific terms and conditions in Section 5.6 below.
- Restrictions On Your Use of the Services. You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:
- download, modify, adapt, translate, copy, distribute, transfer, assign, pledge, rent, lease, loan, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale or resale any information contained on, or obtained from or through, the Services, except for temporary files that are automatically cached by your web browser for display purposes, or as otherwise expressly permitted in these Terms;
- duplicate, decompile, decipher, reverse engineer, disassemble or decode the Services (including any underlying idea or algorithm), or attempt to do any of the same;
- use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Services;
- use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services;
- exploit the Services for any commercial purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation;
- gain, or attempt to gain unauthorized access to the Services or its related systems or networks;
- access or use the Services in any manner that could disable, overburden, damage, disrupt or impair the Services or interfere with any other party’s access to or use of the Services or use any device, software or routine that causes the same;
- attempt to gain unauthorized access to, interfere with, damage or disrupt the Services, accounts registered to other users, or the computer systems or networks connected to the Services;
- circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services;
- use any robot, spider, crawlers, scraper, or other automatic device, process, software or queries that intercepts, “mines,” scrapes, extracts, or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same;
- introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems;
- submit, transmit, display, perform, post or store any content that is inaccurate, unlawful, defamatory, obscene, invasive of privacy or publicity rights, deceptive, or otherwise objectionable;
- use or access the Services for any fraudulent purposes, or attempt to do the same;
- use the Services if you are directly or indirectly a competitor of the Company;
- violate, or attempt to violate, any applicable law or regulation in connection with your access to or use of the Services; or
- access or use the Services in any way not expressly permitted by these Terms.
- OWNERSHIP AND CONTENT
- Ownership of the Services. The Services, including their “look and feel” (e.g., text, graphics, images, logos), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that the Company and/or its licensors own all right, title and interest in and to the Services (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We and our licensors reserve all rights in connection with the Services and its content (other than Your Content), including, without limitation, the exclusive right to create derivative works.
- Ownership of Trademarks. The Company’s name, the Company’s trademarks, the Company’s logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. Other names, logos, product and service names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
- Ownership of Feedback. We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to the Company any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.
- Your Content License Grant. In connection with your use of the Services, you may be able to post, upload, or submit content to be made available through the Services (“Your Content”). In order to operate the Service, we must obtain from you certain license rights in Your Content so that actions we take in operating the Service are not considered legal violations. Accordingly, by using the Service and uploading Your Content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify (for technical purposes, e.g., making sure content is viewable on smartphones as well as computers and other devices) Your Content but solely as required to be able to operate and provide the Services. You agree that these rights and licenses are royalty free, transferable, sub-licensable, worldwide and irrevocable (for so long as Your Content is stored with us), and include a right for us to make Your Content available to, and pass these rights along to, others with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services, and to otherwise permit access to or disclose Your Content to third parties if we determine such access is necessary to comply with our legal obligations. As part of the foregoing license grant you agree that the other users of the Services shall have the right to comment on and/or tag Your Content and/or to use, publish, display, modify or include a copy of Your Content as part of their own use of the Services; except that the foregoing shall not apply to any of Your Content that you post privately for non-public display on the Services. To the fullest extent permitted by applicable law, the Company reserves the right, and has absolute discretion, to remove, screen, edit, or delete any of Your Content at any time, for any reason, and without notice. By posting or submitting Your Content through the Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for Your Content. You agree that Your Content will not contain material subject to copyright or other proprietary rights, unless you have the necessary permission or are otherwise legally entitled to post the material and to grant us the license described above.
- Notice of Infringement – DMCA (Copyright) Policy. If you believe that any text, graphics, photos, audio, videos or other materials or works uploaded, downloaded or appearing on the Services have been copied in a way that constitutes copyright infringement, you may submit a notification to our copyright agent in accordance with 17 USC 512(c) of the Digital Millennium Copyright Act (the “DMCA”), by providing the following information in writing:
- identification of the copyrighted work that is claimed to be infringed;
- identification of the allegedly infringing material that is requested to be removed, including a description of where it is located on the Service;
- information for our copyright agent to contact you, such as an address, telephone number and e-mail address;
- a statement that you have a good faith belief that the identified, allegedly infringing use is not authorized by the copyright owners, its agent or the law;
- a statement that the information above is accurate, and under penalty of perjury, that you are the copyright owner or the authorized person to act on behalf of the copyright owner; and
- the physical or electronic signature of a person authorized to act on behalf of the owner of the copyright or of an exclusive right that is allegedly infringed.
Notices of copyright infringement claims should be sent by mail to: Filevine, Inc., 1260 Stringham Ave., Suite 600, Salt Lake City, Utah 84106, Attn: Legal Department; or by e-mail to legal@filevine.com It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others.
A user of the Services who has uploaded or posted materials identified as infringing as described above may supply a counter-notification pursuant to sections 512(g)(2) and (3) of the DMCA. When we receive a counter-notification, we may reinstate the posts or material in question, in our sole discretion. To file a counter-notification with us, you must provide a written communication (by fax or regular mail or by email) that sets forth all of the items required by sections 512(g)(2) and (3) of the DMCA. Please note that you will be liable for damages if you materially misrepresent that content or an activity is not infringing the copyrights of others.
- FilevineAI. In order to provide FilevineAI (as defined in the Company’s Product Specifications), the Company may rely on AI technology provided by third-party artificial intelligence (AI) providers. By using FilevineAI, you acknowledge that AI-generated information is made available solely for general information purposes. You should independently fact check AI-generated information. The Company does not warrant the accuracy, currency, completeness, or usefulness of AI-generated information. Any reliance you place on such information is strictly at your own risk. The Company disclaims all liability and responsibility arising from any reliance placed on such materials.
You acknowledge and agree that artificial intelligence (AI) is an emerging technology and that no specific results or product milestones are guaranteed by the Company.
It is your responsibility to evaluate whether AI outputs are appropriate for your use case, including where human review is appropriate, before using or sharing such outputs. You acknowledge, and must notify all users in your organization, that factual assertions in AI outputs should not be relied upon without independently checking their accuracy, as they may be false, incomplete, misleading or not reflective of recent events or information. You further acknowledge that the AI outputs may contain content inconsistent with the Company’s views.
- Filevine Client Portal Communication. The Filevine Client Portal is designed to facilitate communication between Filevine’s subscribers (“Subscribers”) and their respective clients or representatives. Through the Filevine Client Portal, Subscribers may send Short Message Service (“SMS”) notifications to end users, including but not limited to, notifications of new messages, status updates, or other relevant information (the “SMS Communications”). Message frequency may vary. By accessing and using the Filevine Client Portal, you acknowledge and agree that such SMS Communications are a standard feature of the Services.
Your receipt of SMS Communications is entirely voluntary. By providing your phone number and opting to receive SMS notifications, you expressly consent to receive SMS Communications in connection with your use of the Filevine Client Portal. You acknowledge that you are not obligated to receive such SMS Communications and that you may revoke your consent at any time as described below.
Should you wish to discontinue receiving SMS Communications, you may opt-out at any time by sending the text message “STOP” to the applicable short code associated with the SMS Communications. Upon receipt of your “STOP” request, Filevine will send a confirmation message to you acknowledging your opt-out. Thereafter, you will no longer receive SMS Communications unless and until you re-enroll by providing your express consent in the manner initially provided. You agree and acknowledge that opting out of SMS Communications does not affect other forms of communication you may receive from Filevine or its Subscribers.
If at any time you require assistance or encounter issues with the SMS Communications service, you may reply with the keyword “HELP” for further instructions. Alternatively, you may contact Filevine directly for assistance at support@filevine.com. Filevine shall use commercially reasonable efforts to address your concerns, but disclaims all warranties and liabilities related to the SMS Communications service, including those regarding the timeliness, accuracy, or delivery of messages.
Filevine is not responsible for any delays or failures in the transmission of SMS Communications, including but not limited to, delays caused by telecommunications service providers, network congestion, or other factors beyond Filevine’s reasonable control. Carriers are not liable for delayed or undelivered messages. Additionally, you acknowledge that your mobile service provider may impose message and data rates or fees in connection with your use of SMS Communications, and that Filevine bears no responsibility for any such charges.
All personal information and data submitted in connection with the SMS Communications, including but not limited to, your phone number, shall be handled in accordance with Filevine’s Privacy Policy, available here.
- THIRD-PARTY SERVICES AND MATERIALS
Use of Third-Party Materials in the Services. Certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third-Party Materials”) or provide links to certain third party websites. By using the Services, you acknowledge and agree that the Company is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third Party Materials or third-party websites, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided solely as a convenience to you.
- DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION.
- Disclaimers.
- Your access to and use of the Services are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, the Company, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners, successors, assigns, consultants, suppliers and licensors (the “the Company Entities”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. The Company Entities make no warranty or representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (b) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services; (c) the operation or compatibility with any other application or any particular system or device; (d) whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis; and (e) the deletion of, or the failure to store or transmit, Your Content and other communications maintained by the Services. No advice or information, whether oral or written, obtained from the Company Entities or through the Services, will create any warranty or representation not expressly made herein.
- THE COMPANY ENTITIES TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANY CONTENT THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES.
- YOU UNDERSTAND AND AGREE THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE, NONE OF WHICH THE COMPANY ENTITIES WILL BE RESPONSIBLE FOR.
- Use of API Keys. You acknowledge and agree that if the Company grants you access to any Filevine API, you assume all responsibility for the actions of any person or entity with whom you share such API access.
- Use of Calendar Function. If you use the Filevine calendar feature, you acknowledge that you are solely responsible for: (i) your own proper data entry; (ii) maintaining any and all said calendar entries; and (iii) maintaining your own mandated deadlines, including but not limited to statutory deadlines. The Company is not responsible for any misuse of the calendar functionality or any issues that arise from such aforementioned misuse.
- Limitations of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE DELIVERY, USE OR PERFORMANCE OF THE SERVICES. SOME JURISDICTIONS (SUCH AS THE STATE OF NEW JERSEY) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THE COMPANY ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE AMOUNT OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR OFFERINGS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
- Indemnification. By entering into these Terms and accessing or using the Services, you agree that you shall defend, indemnify and hold the Company Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) incurred by the Company Entities arising out of or in connection with: (a) your violation or breach of any term of these Terms or any applicable law or regulation; (b) your violation of any rights of any third party; (c) your misuse of the Services; (d) Your Content, or (e) your negligence or willful misconduct. If you are obligated to indemnify any Company Entity hereunder, then you agree that Company (or, at its discretion, the applicable Company Entity) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Company wishes to settle, and if so, on what terms, and you agree to fully cooperate with Company in the defense or settlement of such claim.
- ADDITIONAL PROVISIONS
- Updating These Terms. We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms.
- Termination of License and Your Account. If you breach any of the provisions of these Terms, all licenses granted by the Company will terminate automatically. Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason. If the Company deletes your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. In the event of Account deletion for any reason, the Company may, but is not obligated to, delete any of Your Content. The Company shall not be responsible for the failure to delete or deletion of Your Content. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of these Terms by the Company or you. Termination will not limit any of the Company’s other rights or remedies at law or in equity.
- Injunctive Relief. You agree that a breach of these Terms will cause irreparable injury to the Company for which monetary damages would not be an adequate remedy and the Company shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.
- California Residents. If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
- Miscellaneous. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for reference only and shall not be read to have any legal effect. The Services are operated by us in the United States. Those who choose to access the Services from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws. These Terms and all matters arising out of or relating to these Terms shall be governed by the internal laws of the State of Utah without giving effect to any choice of law rule. Except as set forth in this Section 8.3, each party hereby irrevocably consents to the mandatory and exclusive jurisdiction and venue of the state and federal courts located in Salt Lake County, Utah, with venue proper only in Salt Lake County, Utah. Except for: (i) the right of either party to apply to a court of competent jurisdiction for a temporary restraining order, a preliminary injunction, or other equitable relief to preserve the status quo or to prevent irreparable harm; or (ii) the right of Filevine to enforce its right to collect amounts due under these Terms, any claim or controversy arising out of or relating to these Terms or to a breach of these Terms, shall be finally, and exclusively, settled by binding arbitration in Salt Lake City, Utah. The arbitration shall be held before one arbitrator under the Commercial Arbitration rules of the American Arbitration Association (“AAA”) in force at that time. The arbitrator shall be selected pursuant to the AAA rules. The arbitrator shall apply the substantive law of the State of Utah, except that the interpretation and enforcement of this arbitration provision shall be governed by the Federal Arbitration Act. To begin the arbitration process, a party must make a written demand therefor. The prevailing party shall be entitled to receive from the other party all attorneys’ fees and costs incurred. Any judgment upon the award rendered by the arbitrators may be entered in any court of competent jurisdiction in Utah. The AAA Commercial Arbitration Rules can be found at www.adr.org/Rules. THE PARTIES AGREE THAT, EXCEPT AS PROVIDED HEREIN, ANY AND ALL CLAIMS OR DISPUTES, OF ANY NATURE, INCLUDING TORT AND STATUTORY CLAIMS, IN ANY WAY RELATED TO OR CONCERNING THESE TERMS, PRIVACY OR DATA SECURITY PRACTICES, THE SERVICES, INCLUDING ANY BILLING DISPUTES, WILL BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. THIS AGREEMENT DOES NOT PERMIT CLASS ARBITRATION OR ANY CLAIMS BROUGHT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ARBITRATION PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. THE ARBITRATOR MUST FOLLOW THESE TERMS AND CAN AWARD, ON AN INDIVIDUAL BASIS, THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING ATTORNEYS’ FEES).
- How to Contact Us. You may contact us regarding the Services or these Terms at: 1260 Stringham Ave., Suite 600, Salt Lake City, Utah 84106, by phone at 801 657-5228 or by e-mail at legal@filevine.com.