English
Workflow Management
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The coordination and optimization of a sequence of tasks and activities, often involving multiple individuals or departments, to achieve a specific goal or outcome. In the legal field, workflow management encompasses the organization, tracking, and improvement of processes like client intake, case management, document review, and billing.
The law firm implemented a new workflow management system to streamline its case management processes and improve efficiency.
Real Case Example:
The Legal Operations department at Cisco Systems, a global technology company, utilizes workflow management principles and tools to optimize various legal processes, such as contract management, eDiscovery, and intellectual property management. This has resulted in significant improvements in efficiency, cost savings, and risk mitigation for the company.