English

Change Management

chaynj MAN-ij-muhnt
The systematic approach and application of knowledge, tools, and resources to deal with change within an organization. It involves defining and implementing procedures and/or technologies to deal with changes in the business environment and to profit from changing opportunities.
The company hired a change management consultant to help them navigate the transition to a new software system.
N/A (Process, not a specific case)
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Frequently Asked Questions

The key phases are often defined as preparation, implementation, and follow-through.

Change management helps organizations adapt to internal and external changes, minimize disruptions, and achieve successful outcomes.

Popular models include Lewin's Change Model (unfreeze-change-refreeze), Kotter's 8-Step Process, and the ADKAR Model (Awareness, Desire, Knowledge, Ability, Reinforcement).

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