Calling and SMS for Filevine (VXT)


Sync all your contacts and maintain a complete record of client communication, including call transcripts and AI-generated summaries. VXT is designed specifically for attorneys, helping you save time, mitigate risks, and increase revenue.

VXT, the phone system built specifically for attorneys

VXT integrates with Filevine, making it easier to manage client communications. Whether you're in the office or working remotely, VXT allows you to make calls, send SMS, and save important case notes directly into Filevine, helping you save time and keep clear communication records.


Mobile and Desktop Access


VXT works on both mobile and desktop, with click-to-call functionality that lets you make calls directly from Filevine.


Call Logs and SMS Tracking


VXT keeps a complete, accessible record of every conversation and text message. All call logs and SMS records are automatically saved to the relevant project, ensuring you always have a clear communication history in Filevine.


AI-Powered Call Recording, Transcription, and Summaries


VXT can record your calls, transcribe them, and use AI to generate summaries with custom prompts. This process helps firms reduce their manual note-taking by 5-10 minutes per call.


Call Flow and Analytics for Personal Injury Attorneys 


For personal injury attorneys, missing a call can mean missing a case. VXT’s custom call flow ensures client calls reach the right person on your team. You can also track all communications with detailed call analytics, helping ensure every call is answered and no potential case is lost.

Key Features and Benefits

Record and transcribe your phone calls



  • Automatically save transcriptions to a project and use AI to generate summaries with custom prompts. Recording your calls is a great tool to mitigate risk and make resolving client disputes easier.


Understand who's calling 



  • Have personalized and informed conversations by knowing who is calling before you answer the phone. With contacts available in VXT, you can search by client name in the app when you want to make a call.


Call analytics 



  • View call analytics at an individual or organization level to ensure all your calls are being answered.

FAQ

Call records are logged to the project, along with any manual file notes, transcriptions, AI-generated summaries, and a link to the call recording in VXT. SMS messages are also synced.

Yes, you can port your numbers to VXT and your account manager will take care of this process for you. You can also create new phone numbers inside of VXT whenever you like.

VXT will work with your timeline of when you need to go live. However, if you need to port your numbers this can take an additional 2 - 6 weeks, depending on the country you are located in.