The Headache of Scattered Information
Beyond the financial strain, NetDocuments' limitations were hindering productivity. The system lacked features like calendaring, collaboration tools, and task management. The firm tried to fill the gaps by using Outlook as a practice management system, but lawyers and paralegals complained it was inefficient.
To reduce storage surcharges, the firm stored large video and audio files in different repositories, but scattered information across different systems made searching for critical documents a time-consuming task. "Our attorneys charge $400 an hour," explained Fifield. "If they have to spend ten minutes looking for something, they just lost $66 in unbilled time."
- Saved $50,000 in on-site storage maintenance and upgrading costs
- Stopped paying $72,000-96,000 each year in data storage surcharges
- Unlocked powerful case management tools that enhanced non-billable work.
Finding Relief with Filevine
Strong & Hanni discovered Docs by Filevine, a cloud-based legal document management system designed specifically for the needs of law firms.