The Challenge
Client satisfaction is the ultimate metric of success at Senior Justice Law Firm. To them, this means more time to focus on the things that matter: investigating cases, achieving justice for clients, and preparing for litigation. They were searching for a new case management solution that was easy to use to streamline work and shift focus to delivering the results their clients expect.
As a legacy user of Trialworks, Michael knew his firm needed a different solution to manage their caseload. Trialworks was static with little to no customizations options available. This lack of flexibility left unnecessary and unused information in case files causing a clunky and messy workspace.
“I don’t bill by the hour. I don’t do mass torts. I have a niche nursing home abuse firm. In Filevine, I can go in and personally change my information fields. We’ve developed customized workflows. All the inputted information is tracked and monitored to improve our internal firm procedures. We aggregate intelligence, testimony, and staffing levels on nursing homes across the U.S. and incorporate it into each case. This ensures we are better, smarter, and faster than our adversaries on the other side. Because of Filevine we are able to leverage technology to give us this competitive edge.”
Filevine and Periscope enable the firm to save time and money while optimizing its workflow. Since implementing Filevine, they have expanded their caseload, increased case value and are equipped with data on which cases to accept or decline.