“A lot of lawyers are overwhelmed with cases and don’t have time to keep tabs on the business side of the firm (management, HR, technology, finance, productivity). It’s very important for lawyers to get that business sense. 10 years ago, when I first dug into the data, I was doing this with spreadsheets and data that I had pulled from antiquated programs.
Filevine was a breath of fresh air and showed me what I can do with powerful business analytics””
Charles uses 30 reports in Filevine to monitor the firm’s performance, with analysis of inventory, case progression, referral sources, and team productivity. Filevine is both a warehouse and a workshop housing all case work, collaboration, client communication, and data.
“If someone were to ask me anything about my business, I have that answer—at a moment’s notice. I can see referral sources, the revenue streams, staff productivity—everything.””
The biggest game changer for Gluckstein was the ability to take files and rank them into fee categories. This allowed Charles to get a clear look at their inventory and see what files are being worked on, what files generate the most revenue (large fee, moderate fee, small fee) and focus the firm’s attention on the work that builds long-term financial strength.
The business side of law is important. Technology like Filevine streamlines your day-to-day work and provides powerful business insights so your firm can scale.