What You Don’t Know You Don’t Know®

28 March, 2022

On any given morning, thousands of lawyers come into the office and ask: how many new clients did we sign? But how many ask: how many calls did we receive and how many did we NOT sign. We all have blind spots when it comes to analyzing our intake process. We’re not even aware of our lack of ...

Does Your Law Firm Need a Call Answering Service?

25 March, 2022

Is Your Law Firm Ready for a Call Answering Service?   Does your receptionist seem harried answering the volume of calls coming into your office? Do non-receptionist employees frequently stop what they are doing to help answer incoming phone calls? Is your firm experiencing a high number ...

Texting for Criminal Defense Lawyers

18 March, 2022

This One Tool Will Improve Your Client Communication As a criminal defense lawyer, you’re committed to serving your clients to the best of your ability. You understand that your clients are under stress and eager to check in with you. But you also have a heavy caseload, and client queries can...

Top 4 Compliance Matters for Government Case Management Software

11 March, 2022

To find the right technology for your office, pay attention to these 4 areas. In 2021, the US Government took on the problem of government technology. In an Executive Order, President Biden vowed to “improve customer services through technology . . . with simple, seamless, and secure services that m...

Do Your Research: These 4 Searches Will Protect You From Weak Cases

9 March, 2022

There are no secrets anymore. Everything we do is documented and recorded somewhere. Every moment leaves a data point. Insurance carriers have been leveraging this data for decades. They can create client pools and risk profiles and forecast the future. Fortunately for law firms, this data is becomi...

Effective Text Messaging for Attorneys

18 February, 2022

Methods of communication are constantly changing. It wasn’t long ago when everyone was walking around with a phone stuck to their ears talking about everything from business to the weather. Now the preferred method of communication is text messaging. According to industry research, a whopping 85 pe...